I have some Feedback for Amazon about Amazon music and Alexa+. And I’m sure others will agree with me here. First, if I ask Alexa to play an album I expect the whole album, not random songs missing because Amazon is playing musical chairs with song rights. If I ask for The Lost Boys soundtrack, I expect to hear the Echo and the Bunnymen cover of “People are Strange” not for the song to be entirely skipped over. If I ask for the Nightmare before Christmas special edition Soundtrack it shouldn’t skip Fiona Apple’s cover of “Sally’s song,” Fall Out Boy’s cover of “What’s This?,” She Wants Revenge’s cover of “Kidnap the Sandy Claws, and Panic at the Disco’s cover of “This is Halloween.” That’s almost a fourth of the album, half of the second CD when the album is in CD format. Why even claim you have the album? This should not be acceptable. If I ask for an album, I should get the album. Sometimes concept albums like Kamelot’s Epica and The Black Halo (which retells Goethe’s Faust Parts 1 and 2 when played back to back) require all the tracks because the album tells a story. And what’s especially bad has to do with Alexa and Aurelio Voltaire’s The Last Halloween Party. I bought Aurelio Voltaire’s The Last Halloween Party album (2023) just a few months ago FROM Amazon. It’s in my Amazon library. I remind you, I BOUGHT this album. I ALSO pay for Amazon Prime And Amazon Music for two home devices (it costs extra just to ask for specific songs and albums even though I have Amazon Prime). Tonight I asked Alexa to play this Aurelio Voltaire album and expected to hear “It’s always Wednesday” (Song about Wednesday Addams) first. Instead it started playing The Skeleton Dance, which I know to be track two. Did you know Alexa+ can lie? She lied. She f—king lied and tried to gaslight me. I know it’s a robot but I’ll use female pronouns for it. Alexa shouldn’t be equipt to patronize or lie. I asked her where “It’s always Wednesday” was on the track list and she claimed it was track two. I started second guessing myself. I know that album pretty well. I love that album. I know it to be the first track. So I waited. The second track Alexa played was the song ”The Last Halloween Party.” It’s a good song but not what I wanted. So I asked her again about the song and she claimed “It’s always Wednesday” is not on that album. I told her it’s on the album I bought she started to (weirdly patronizingly) ask me what was on my album and suggested it was different from what she / Amazon had. So I switched gears. I asked her to play the version of the album from my personal Amazon library. NOW I got “It’s Always Wednesday.” so I asked Alexa if she knew what song was playing and the album and she clarified that the song was there in my library version but the general Amazon music version didn’t have that song. (Their catalog had the song last time I played it from Amazon music, which was just TWO days ago!) Again, I happen to 0OWN the album. It’s not available in physical format (That I know of). I bought it on through Amazon music so outside of the Mp3 file saved in my PC or Youtube this is the only way I can get to hear the song. So why did Alexa first try to lie to me about what track it was and claimed “It’s Always Wednesday” was the second track and then claimed it wasn’t on the album at all instead of saying Amazon lost the streaming rights? (which doesn’t even make sense since the album is still for sale on Amazon in digital format!) If I bought the album and pay for Amazon Prime and separate Amazon music features (ten more dollars a month) I should be able to play the whole damn album. I ...OWN it! Also this could seriously mislead people just discovering the song or album for the first time or using Alexa to resolve arguments. The album is only two years old. There shouldn’t be this kind of “confusion.”

















