#aircall

If you’re looking for a quick, honest Aircall review, here’s the short version: Yes, Aircall is worth it—especially for sales and support teams that use a CRM. It’s a cloud-based phone system that sets up in minutes, works from anywhere, and helps teams collaborate on calls like never before.

In this summary, I’ll cover the essentials: features, pricing, pros and cons, and who should actually buy it. Then you can decide if you want the full deep dive.

What Is Aircall?

Aircall is a VoIP phone system designed for small businesses, remote teams, and customer-facing roles. No hardware. No IT headaches. Just a simple desktop and mobile app that turns any internet connection into a professional business phone line.

Key Features at a Glance

Shared Call Inbox – Everyone sees call history. No more stepping on toes.

CRM Integrations – Works natively with Salesforce, HubSpot, Zendesk, and Slack.

Call Recording – One-click recording for training or compliance.

Smart Routing – Send VIP clients to your best reps. After-hours calls to voicemail.

Power Dialer – Auto-dials through lists for outbound sales teams (Professional plan).

Aircall Pricing (Short Version)

PlanPrice (per user/month, annual billing)Minimum UsersEssentials$303Professional$503CustomContact salesVaries

Bottom line: A 3-person team starts at $90/month. Expensive for solopreneurs, reasonable for growing teams.

Pros and Cons (Quick Take)

Pros ✅

Extremely easy to set up and use

Best-in-class CRM integrations

Perfect for remote teams

Shared inbox is a game-changer

Cons ❌

3-user minimum hurts small startups

No SMS/MMS support

Advanced features locked behind Professional plan

Requires stable internet

Who Is Aircall Best For?

Sales teams using HubSpot or Salesforce

Customer support teams needing a shared inbox

Remote companies with 3–20 employees

Call centers focused on voice (not text)

Aircall vs Competitors (Brief)

AircallRingCentralDialpadBest forSales/support teamsGeneral businessBudget teamsShared inbox✅ Yes❌ Limited✅ YesSMS support❌ No✅ Yes✅ YesMinimum users311Starting price$30/user$20/user$15/user

Verdict: Aircall wins on collaboration and CRM depth. Others win on price and SMS.

Final Verdict – Short Version

Choose Aircall if you have 3+ people, use a CRM daily, and want a phone system that feels like a modern SaaS tool.

Skip Aircall if you’re a solo founder, need SMS, or have a tight budget under $50/month.

For sales and support teams, Aircall is the best cloud-based phone system I’ve personally used. It saves time, improves customer experience, and actually pays for itself in productivity gains.

IS THE FUTURE CALLING? DISCOVER THE REVOLUTION OF Aircall

French-founded Aircall reaches centaur status as it reports $100 billion ARR

Step aside unicorns, there’s a new breed in town. Cloud-based call centre and phone system provider Aircall has just announced that it has passed $100 million (€94.4 million) in Annual Recurring Revenue – just one year after it hit unicorn valuation.  The French startup, founded in 2014, has been on our radar for a while… This content is for members only. Visit the site and log in/register to…