#agencyproblems

agency

[on friday morning] i need the approved file of names by friday 3pm

me

the last 3 emails you sent have said monday 6pm. could you confirm?

agency

friday is correct

me

well, i'm about to be on a plane to las vegas, so i'll have the file to you on monday as agreed upon for the last month

agency

[frantically calling my cell phone] you don't understand, we have to get the file to the publisher by friday at 3pm

me

if you knew the publisher deadline before this morning, then why did the previous 3 emails say monday at 6pm?

agency