STRATEGIC COMMUNICATION
1.- PERCEPTION V.S. REALITY
It is important to confirm that the plan outlined is still the appropriate one to achieve the best results. Are key audiences still being prioritized appropriately?
Well, Steve Jobs in this video shows us that his products have been made according to the customer's needs. In the past you had to use 3 different devices to get the desired function for each and now you can get all that in only one.
2.- CONSISTENCY IN THE MESSAGE
Emphasize that audiences need to know how a company can benefit them. The message varies depending on the type of audience.
In this video Steve Jobs makes noticeably clear why they are making the iPhone, as it facilitates communication for all people, besides that it has a wide variety of functions and the most important thing that is an easy device to handle.
3.-RIGOR IN ANALYSIS
Your company´s reputation depends on the opinions of multiple people, like employees, investors, journalists, customer, and the community. The confidence you convey to your audience.
Steve Jobs in the video speaks with great emotion and empathy that makes people more interested in the subject and the product, plus it conveys security in what he is saying as he has the necessary experience and knowledge in this area.
4.-TRUST BUILDING
Find out a balance between building reputation and trust in your stakeholders. Your company will have a favorable reputation because audiences are much more receptive to being validators of someone they trust. Trust that you transmit to your customers through your company.
Steve Jobs says it in a very convincing way that they will reinvent the phone and that causes great security in customers, besides that it has great benefits and improvements than other cell phones, also it has more functions and better quality.
5.- APPROPRIATE IMPACT
Being clear about how, when, and where it is important to connect with audiences to meet business and communication objectives.
Steve Jobs was able to communicate in an excellent way with the audience, as he mentioned several important points about the iPhone and its evolution in such a simple way that people were so focused that they were enjoying it.















