#ack back

In February of 2010, I wrote about a small but symptomatic failure in our digital manners. Young people, then aged eighteen to twenty, would send you a message, receive your reply, and disappear. No acknowledgement, no “Ok,” no “Got it,” just the digital equivalent of someone slamming the door after asking you a question through the mail slot. The piece was called “How to Ack Back,” and the…