#3 steps model

Change management theories and methods have been a hot topic for decades in strategic management, change implementation, and innovation implementation. Nowadays, in the information and technology industry, we see...

Change management theories and methods have been a hot topic for decades in strategic management, change implementation, and innovation implementation. Nowadays, in the information and technology industry, we see trends, such as, the digital transformation, digitization, automation, Digital Experience, and Customer and Citizen-centric approaches that lead to infinite change motives in the…