Why does it take them forever to do any customs? I've noticed that they rarely release customs and when they do people don't get them for a year nearly.
This is an issue that has been around for a bit longer than the management change. However, the current team takes longer than the old one. Somehow.
I believe I have also not heard of one person happy with a custom from the new team. Unless they are on staff themselves. That was a complaint I was hearing a bit ago.













