QuantumMark

Contrary to popular belief, employees value many things more than the amount of money they're being paid.  If they're treated right, employees will not only work for less, they'll be happier and more productive as they do so.

Based upon hundreds of conversations I've had about bosses and jobs, here's what employees really want:

1. To feel proud.

When asked what they do for a living, employees want to boast rather than apologize. They want the people they meet to be at least a little impressed, even if it's only because the employee has taken on a job that's generally thankless.

2. To be treated fairly.

While almost everyone realizes that life isn't fair, employees don't want the boss to make life more unfair than it already is.  Employees hate favoritism.  They expect the perks and promotions to go to the people who work hard, not the people who kiss butt.

3. To respect the boss.

Employees want respect from the boss, of course, but just as strong is the need to feel respectfor the boss!  Employees want to believe in that their boss is a leader who is worthy of their loyalty.

4. To be heard out.

Employees hate it when the boss doesn't have the time or the interest to listen to what they have to say. Employees don't expect the boss to always take their advice, but if the boss won't hear them out they (rightly) assume the boss doesn't care about them.

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  5. To have a personal life.

For many bosses (especially entrepreneurs) work is a way of life.  Employees, however, usually think of friends and family as their "real" life.  Even when they're committed to their job, they get twitchy when work keeps them away too much.

6. To be coached not micromanaged.

Employees want the boss's help when 1) they ask for it, or 2) they're floundering so badly they're afraid to ask for it.  What employees don't want is to have the boss looking over their shoulder all the time.

7. To see the assh*les get fired.

In almost every workplace there are one or two jerks who make life miserable for everybody.  Almost more than anything else, employees want the boss to fire those jerks. If the boss doesn't, employees know he's either a weakling, a fool, or a jerk himself.

8. To feel less stress.

People hate the sense that they've got too much to do and not enough time to do it. Bosses must plan carefully, anticipate problems and set realistic goals, so that they don't accidentally and unnecessarily add stress to employees' lives.

9. To have a little security.

No sane employee expects lifetime employment.  Even so, it's hard to concentrate when you feel as if a sword is hanging over your head. Employees want to know that they're not wasting their time when they're giving your their best.

10. To beat the competition.

Finally, never underestimate the power of teamwork, especially when teamwork means grinding the other team into the dust.  Employees don't want to be team players; they want to play on the winning team.

Why isn't money on the list of desires? Well, as it happens, I've seldom heard anybody complain about their salary per se, except in the context of the above desires (i.e. "they don't pay me enough to put up with this.")

One of the most exciting parts of NAPHSIS 2013 for QuantumMark was the        opportunity to have Suzanne March, partner, participate in a breakout session. Suzanne participated in the Electronic Verification of Vital Events (EVVE) breakout session with Rose Trasatti Heim. The session was designed to provide attendees with information on a recently completed project, the goal of which was to develop a business model and marketing plan to increase the number of customers using the EVVE system.

Suzanne provided insight into how QuantumMark approached the EVVE Project.   Throughout the presentation she described how the approach used could apply to other types of planning projects.   Multiple recommendations came out of the work performed by QuantumMark which NAPHSIS is actively pursuing.   Attendees commented that the session helped them better understand and appreciate the level of effort that goes into producing complete and useful planning tools for important projects.

QuantumMark NAPHSIS Conference Highlights, Part I

Recently, QuantumMark attended the NAPHSIS (National Association of Public Health Statistics and Information Systems) annual conference, in Phoenix, AZ. The event was well attended by state and federal vital records and statistics staff, and provided new material and inspiration for all attendees.

As corporate members, QuantumMark hosted a booth again year. As the booth featured a new look and feel, it seemed only fitting to provide attendees with a fun way to unwind and relax their minds after a long day of conference workshops. So what better than to add an interactive game to QM’s exhibit!

QuantumMark submitted a Poster for presentation this year at the NAPHSIS Annual Conference. The poster entitled “Underlying Cause of Project Success:  The Team”  compared two of our Public Health projects that were similar in scope and size to understand why one was successful and the other was not. In both projects we had performed two audits comprised of 100 questions that measured project status. The questions were mapped to 15 components of best practices in project management and further grouped into three segments showing the degree to which the projects:

Established a sound project infrastructure,

Utilized the established project infrastructure, and

Effectively developed a successful team.

QuantumMark to Present at National Conference

In addition to exhibiting as a corporate member at this year’s conference, QuantumMark, LLC has been selected to present at one of the breakout sessions for this year’s National Association of Public Health Statistics and Information Systems (NAPHSIS) Annual Meeting. QuantumMark has also been chosen to provide a poster presentation.

During the breakout session QuantumMark will discuss the company’s recent project to partner with NAPHSIS to build a Business and Marketing Plan for the Electronic Verification of Vital Events (EVVE) System. QuantumMark’s co-founder, Suzanne March, will focus on the consultant’s perspective highlighting the approach to the project and how it compares to other types of planning initiatives. Rose Trasatti Heim from NAPHSIS will present the client perspective discussing project results and recommendations.

Each year NAPHSIS selects various states and organizations to visually present a topic of interest in a poster format. QuantumMark’s poster is entitled “Underlying Cause of Project Success: The Team.” The poster compares two similar projects against 15 commonly recognized success factors to understand the differing outcomes and make recommendations that would improve project success rates. Company representatives will be available during the Poster Session on Tuesday afternoon June 4th for questions and further discussion.

QuantumMark is a certified Women Owned Small Business by the National Women Business Owner’s Corporation (NWBOC). The Company’s Principals have nearly two decades of consulting service to public and private sectors assisting clients to make break-through improvements in their ability to serve their customers. The company excels in turning strategies into reality through well constructed projects that achieve the desired results. On time. On budget.

A new study was just released that addresses Dementia and the school of thought surrounding the disease. According to the study, 1 of 3 seniors die with, if not of Dementia. Changing the way we think about the disease from a degenerative, to actually a terminal illness, may help us better understand the final stages of this illness.

“The biggest news that will likely come out of HIMSS was the big announcement that was made about the newly formed CommonWell Health Alliance. They’ve also rolled out a website for the new organization.