not a place of honor, no honorifics

a thing i made for and is being modeled by my lovely girlfriend

my lovely gf @whore-neon-mayne

“I’m honored to be the first person to do it,” he said. “It is very, very awe inspiring.” 

“A lot of people don’t really know Ojibwe,” Tecumseh said. “it’s been oppressed throughout history … I’m the first person in my family, my direct family, to not be at risk of being put in a boarding school. … I think that by taking someone’s language away you’re taking a part of themselves and their identity. By learning that, I wanted to let people learn my language, our language, and spread it across the world.”

Mille Lacs Band of Ojibwe Tribal Nations Education Committee Member Raina Killspotted presented Tecumseh an eagle feather as a language warrior. Williams presented him with a blanket as he accepted his certificate[…]

I work in tech, and much of what I do is support sales reps within the company by resolving errors with the software they use.

There is one sales rep who, every single time I send her a message or email with extremely specific instructions that will resolve her issue, does something completely different from what I tell her. Every time. Without fail. It is so glaringly obvious that she has never read even a single word that I have written to her.

So one day, she sends me a message that says little more than "(software) is broken, help"

So I do my standard song and dance of asking her what she's trying to accomplish, and what specifically is stopping her from doing that. And eventually, after much unnecessary back and forth, she tells me there's an error message. I ask her to send me a screenshot of the error message. She does.

The error message basically says, "these two required fields are blank. To resolve this, please fill in these two specific fields, and then click save."

So I take a few deep breaths.

Then I lie to her.

I message her back, saying "hey yeah, for some reason it's not loading that screenshot on my end. Could you type out the full text of the error message for me?"

She does.

I ask her if she still needs help.

Client is reporting that Some Thing Program doesn't work. I ask if there's an error message with further information about what's not working. Client says "no". I go over and ask Client to open Some Thing. Client double-clicks on the icon for Some Thing, it starts to boot, an error message dialog flashes up on screen, Client closes error message before I can read it, Thing closes after the error.

"What did that error message say?" I ask.

"What error message?" asks Client.

I tell Client to open the Some Thing again and then not click anything else. Client opens Some Thing, error message appears, Client clicks it away again.

I tell Client to stand up, step away, and give me physical control of the computer. I open Some Thing, start looking at the error message without closing it, and Client says "You should close that." I tell Client that I am reading the error message. Client is apparently accustomed to treating error messages as a kind of spam email that should be deleted as fast as possible, and gets agitated that I'm reading it.

I read the error message. It tells me what the problem is. I fix the problem. Some Thing works now.

---

Later, I start thinking about how such an error message might perhaps be engineered to be more attention-grabbing and close-resistant as a way of making people read it. It's not important for some random program here, but there are more important systems (medical, etc) where it would be reasonable to demand the user's attention because people's lives depend on paying attention to the error message.

She was a computer programmer / analyst, a... Long Time Ago. Called in for a system she'd installed before, the office folk said they kept having problems where it Didn't Work Right (no error, a malfunction)

She investigated, and told them that could only happen if they did 3 specific things in a specific order, which they should not ever do.

So, she asked, did they ever do that?

No! Of course not, was the answer.

So she made a couple of small changes, packed up and said that should be fine, but they should call her if there were problems.

The next week

She had a call saying "We're getting a strange error message on the system, can you help?"

She said, of course, can they tell her the error?

And the message was:

Flamingos can survive in low oxygen, high altitude, high temperatures, low temperatures, high alkaline, they can and will drink boiling water and they can be completely frozen at night and still get up the next morning

(animal death) this is a real undoctored photograph (*though the body was stood up for the shot) of a dead flamingo on the surface of lake natron, a lake so salty and so alkaline that it’s naturally carbonated like soda and would eat through your stomach lining if you drank from it.

When this photo went viral years ago, most people assumed this poor flamingo must have been killed by the lake.

It is actually the lake where 75% of its global population are hatched. This is a photo from the same lake:

No access info for any of the venues

Box office is inaccessible

Google “[festival name] accessibility”; get info on their “accessible pricing” (pay £1 less if you want to). No mention of free tickets for essential carers

Do a lot of disability detective work; most venues don’t have wheelchair access

One claims to be accessible, look inside: “we’re an accessible venue. There are three steps to get in, but we can help you with those”.

“Everybody welcome*”

We have people who can carry you up the stairs

Even worse than "3 steps but we can help you!" what do you mean you're going to carry someone up the 1 to 2 FLIGHTS of stairs? What?

So I carefully explained how I have a manual handling plan that sets out how I can safely be moved and that I cannot just be lifted by a random stranger who isn’t familiar with my disability. And that even if they got me up the stairs, my wheelchair is twice as heavy and there is no way they’d get it up the stairs.

I asked them, knowing that, what was their plan once I was upstairs, just lay me in a corner somewhere and hope I didn’t get stepped on*? Cause that doesn’t sound like a good party

It didn’t change anything. Events continued to be in the same venue, and they stopped trying to include me at all.

so. you want to bring a heavy, fragile powerchair upstairs? a powerchair that, if you drop it, could mean... failing out of school, losing a job (and unemployment for months-years), dying of pressure sores? it's not low stakes.

Because of that price tag, in the UK most people who rely on NHS funding for a CRT powerchair don’t have access to funding for a backup chair. I’d imagine this is similar in other places. Without my chair I’m completely housebound with no independent mobility.

That means if you drop and break my chair I can’t get to my workplace, can’t access healthcare, do my shopping, sit in the garden, visit my elderly relatives or housebound friends, or anything at all that means leaving the flat.

It can take so long to get new parts for a powerchair and even longer to get assessed for a whole new chair. Where I live if you can’t get to the wheelchair clinic (say because someone threw your only means of mobility down a flight of stairs) you’re waiting even longer for the assessment to get prescribed a new chair and the wait for any new part to be fitted is also longer because there are only so many engineers, OTs and physios and making house calls takes much longer per visit.

i HATE self-censorship for a lot of reasons, but being in crisis work makes it even more frustrating. who are you censoring for? like i am being so fr, WHO are you censoring for? have you even thought it through? people who have been raped know that they have been raped. if someone attempts suicide or is grieving someone who did, saying "sewer slide" isn't going to protect them from any of the feelings. a murder victim's family isn't going to feel better bc you said "unalived" instead of murdered. if anything, it's just extremely invalidating and othering. it's saying "what happened to you is so bad that i won't even say the word," which is NOT trauma-informed care. you are not protecting survivors/victims when you self-censor. the ONLY things you protect when you self-censor are the puritanical ideologies that are being encouraged by rich fascists who want your money and obedience

This is true in the sense 90% of people attempting it have absolutely no business doing it, and end up acting in a way more consistent with the logic of the abuser than anything actually helpful.

Most people's instinctive knee jerk reactions to these situations actually just make shit worse. And people don't take the potential damage seriously enough when encouraging each other to take on this role.

Acting like you know someone's identity better than they do, their words can't be trusted, and they can't make their own decisions because they're doing it wrong - This is operating from the logic of the abuser. I don't care if you think you're right. If you think you've seen the same situation a million times. If you think you do know better and they would be happier listening to you. You are not helping, this is not how effectively helping people works.

You ALWAYS have to keep this in mind and make a concerted effort to act in ways consistent with logic that oposes abuse. This means: 1. Remembering and reinforcing autonomy 2. genuinely listening in an open, curious, compassionate manner 3. Treating them as someone who deserves to make their own decisions, and can be trusted to choose what's best, because they are the expert in their individual circumstances.

But also, and this is really important to keep in mind regarding bigotry that still causes in many ways larger problems, that the structural problems are not actually fixed.

If you go to any computer lab or public library, the mice will be on the right side of the computer. Sometimes they can be moved. Sometimes they can't. Many computer mice are curved to only fit in right hands.

It is impossible to find lefthanded scissors without going to a specialty store, because most scissor makers don't even make them. And it's not just a matter of grip; the slicing side of the blades is obscured if you use righty scissors in your left hand, so your cut is off.

All those signing pads with the little chained styluses? Almost always on the right side, often not even long enough to stretch to the left. Makes signing for lefties extremely difficult.

I caused actual muscular problems in college having to twist around in order to write at right-handed desks in college when there weren't enough lefty desks--and there never were. Some classrooms didn't even have a single one.

I could go on.