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How do I copy contacts from my Samsung Galaxy handset to my SIM card or vice versa? – Galaxy S6

Importing contacts to and from an SD card on a device running Android version 5.0 (Lollipop) 1. Tap Apps 2. Tap Settings 3. Tap Contacts  4. Tap Import/Export Contacts    5. Tap Import Contacts    6. Select Device or an account to import to Importing contacts to and from an SD card on a device running Android version 4.4 (KitKat) 1. From the Home screen tap  Apps. 2. Touch Settings. 3. Touch…

Is there something wrong with my Samsung mobile device if it often gets hot?

No, the generation of heat from your Samsung phone or tablet does not suggest it is faulty. Samsung’s devices can get hot to the touch after running for a long time and/or when running more power-intensive applications. This is normal and should not affect your device’s lifespan or performance. The device may also get hot when charging, and if the battery gets hotter than usual the charger may…

How do I go about to get certified on I Phones, repair soldering etc. and not just follow the masses of screen replacers? I was thinking to look for ACMT certification, but did not find anything about IPhones. ANSWER: Only Apple employees or employees of Apple authorized iPhone repair services are trained to repair iPhones. Private individuals cannot obtain that training nor does Apple offer…

Ios 8 Push Email Delays.

Since ios 8 release (including on 8.0.2), a number of users within our organization have noticed delays in Push email being delivered to the mail application for activesync (exchange) mail connections. This hasn’t ever been noticed on ios 7, but consistently since 8.0 and 8.0.2 were released. Anyone else seeing this issue? I have verified it is still setup as PUSH for that profile. We use Maas360…

After IOS update my phone is not starting

Force your device to start. To do this, press Sleep/Wake and Home buttons and hold them for at least 10 seconds. Try to reset your device. This won’t delete your data stored on the phone. Press and hold the Sleep/Wake button Press and hold on the Home button Keep holding both buttons until the display turns off and back on with Apple logo on it. If nothing works, I’d place the phone in Recovery…

Can Apple reset iPhone’s locked to a users Apple ID?

Hi guys, I want to know if it’s possible for Apple to completely factory reset an iPhone and unlink any Apple ID associated with the device. To put this in to context, I manage telephony and mobile devices for the company that I work for.  Unfortunately, a few employees have left under a cloud and as such have not reset their company issued iPhone’s so that they can be reused.  I know that it’s…

I have money in my account and stuff but it won’t let me update my apps.

I have money in my account, but it keeps saying your card has been declined and when i use a different card it continue to say it. i wanna know why it won’t let me update anything? ANSWER: Sounds like there is an account problem. You can contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html

Unable to connect to Exchange mail after IOS update

Hi, I donwloaded and updated my iPhone 4S to IOS 8.0.2. Theafter I am unable to connect to Exchange Server and send /receive emails. I removed the account and tried to create it again. But no luck. Has anyone faced this? ANSWER: I had the same problem with 8.0.2, but the problem went away after I reset my network settings (Settings > General > Rest > Reset Network Settings). Hope this helps!

Removing VPN Profile, can’t access internet

Well here’s a new one. So I have a VPN profile that is being pushed to my device via a Mobile Device Management app. It’s supposed to push the profile every 5 minutes- 30 minutes to keep the device on the VPN (so you don’t toggle it off). I’ve tried seemingly everything to do with this profile, and one of two cases happen that completely breaks things: 1. The profile is pushed out twice. It’s an…

HT6584: iOS: When you install custom enterprise apps

Can the “Untrusted Developer” message be avoided by uploading an app certificate/profile to the device via MDM? ANSWER: You can authorize developers on a phone-by-phone basis in the settings.  After you install an app from a source other than the app store (be it via enterprise rollout or simply running code you just built in Xcode) you can go to: Settings – General – Profile and select the…

How do I set up IBM notes on my iPhone?

I started a new job and the emails come to IBM notes…I am trying to set it up in the settings of my phone, but I keep running into problems…help! ANSWER: Ask the IT Department at your new job for assistance. They may have some restrictions that will prevent connections by non-authorized devices.  

I Just updated my iPhone 5s to iOS 8.1.3. Now I cannot access my mail. When I open the mail app it will open and act as if it is downloading all messages from the server and then crash. If I try to reopen it simply crashes instantly. I’ve repeated the process after several reboots with the same results. Anyone know of a fix? ANSWER: I did everything recommended, and nothing worked. Went to the…

I can’t connect my school email (google affliated) to my iphone 6

I just got a new iphone 6. I have been trying to connect my schools email (aquinas.edu affliated with google) to my phone. When I choose the google option it has me log in then log in again in my schools log in (like it should) but then it brings me to my email in an internet setting. It never actually syncs to my phone. When i use the other setting it tells me that it can’t connect. What do I…

Apple Health does not work intuitively.

Here is an app that we all thought was a brilliant concept, but no, it is not supported directly by FitBit (as an example) who, have the best intuitive and feel good data of them all. Apple has provided an interface by which all of us iPhone users can transport all of our health and well being data to a common receptacle. FitBit provide a brilliant interface and incentivised means for all of us…

Text+ App showed up on my iPhone 5c and I did not download.

” Text + ” App showed up on my iPhone 5c and I did not download it. It also is not in my iTunes Apps or iPhone Apps when I plug my phone into the computer. The worst thing is that I cannot delete it… Has anyone else had this happen? ANSWER: Here it is in case anyone needs it: Text+ … time to uninstall. To uninstall textPlus from an Apple or Symbian device: 1. Press and hold the textPlus icon 2.…

Why are apple products cheaper when bought on contract in U.S?

Apple products cheaper when bought on contract with a service provider like Verizon.  The unlocked phones are pretty expensive comparatively. I was wondering how the service provider benefits from it. ANSWER: The service provider benefits because they make the money back on the monthly service fee. If you buy the phone from Verizon at full retail, on the device payment plan, the monthly service…

I updated to iOS 9 and now my Yahoo Business mail will not work.

I updated my iPhone 6 to iOS 9 and now my Yahoo Business mail will not work.  Since Yahoo Business mail us under a primary Yahoo account, it now only gets the email from that primary account.  When I delete the business one, and add it again, it says that the account is already added, since the Yahoo account is already on there.  If I delete both, and only add the business account, it still links…