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1. Work on remembering peoples’ names.

2. Make an effort to stay in touch with people – even if it’s only “liking” an occasional photo on facebook, sending a 2 line email, or sending a Christmas card.

3. Develop and improve your listening skills. This includes not interrupting when others are speaking, not trying to control the conversation, and showing a respectful, genuine interest in the speaker.

4. Hold the door for others, and let others out first (in elevators, on trains and buses etc.)

5. When you’re writing an email, keep it brief and to the point. Nobody wants to read a long, boring essay.

6. Keep your voice down when you’re talking on your phone. No-one wants to hear your private conversations (and especially when you’re travelling on public transport).

7. Show a genuine interest in the passions of others. Ask lots of open questions, and find out what you can about their hobbies and interests.

8. When someone joins a conversation you’re involved it, include them right away, and try to bring them up to speed.

9. Don’t be a whiner or find fault with everything. Instead, being affirming, optimistic, and try and find the positives.

10. Be tolerant and patient with other people, and do what you can to accept them as they are.

11. Don’t go on and on – so other people fall asleep, begin to feel annoyed or want to run and hide from you.

1. Seek to know and understand yourself

2. Be aware of things that trigger changes in your mood

3. Be aware of people who undermine your calm, who shake your confidence, and who love to bring you down

4. Know how to soothe and relax yourself

5. Be patient with your struggles and expect to sometimes fail

6. Develop a few friendships with good friends who REALLY care

7. Know where you want to go and get from this life

8. Set yourself some goals, and think through steps to take you there

9. Do something for others, and be gentle, warm and kind

1. Try not to take their need for space personally. It doesn’t mean they don’t love you.

2. Don’t try to fix them. Accept an introvert for who they are and they’ll be loyal to you for life.

3. Know that introverts don’t let many people in, so you must be pretty important to them.

4. Introverts hate confrontation. Give them time to process things instead of pressing for immediate answers.

5. If you want an introvert to open up more, truly listen without interrupting when they do talk.

6. Recognize an introvert’s need for alone time is crucial to their health and happiness.

7. Know that introverts are fiercely loyal when they love someone and they expect the same in return.