Businesses may be missing a trick with their smart meter technology, says Opus Energy
Opus Energy has begun a programme to educate its smart meter customers on how to make the most of their smart meter data.
Research shows that businesses may be missing a trick with their smart meter data Opus Energy recently commissioned YouGov to conduct research amongst SMEs, in order to gather their views on smart meters. The research suggests that UK business owners are not making the most of energy meter technology, despite the government's directive that businesses must have an advanced or smart meter installed by 2020*. Of the panel of 1,000 SME leaders questioned, 87% did not yet have a smart meter installed, and 61% stated to not ever actively use the information from their energy meter - smart or otherwise. Of those businesses that said they did use the information from their energy meter, 26% use the data to budget for energy usage, and 23% use the data to make changes to their business' energy usage. Andy Nash, Operations Director, Opus Energy, commented: "We have recognised that - even with the government driving forward smart meter installations in order for businesses to make energy savings - it is not yet common practice for businesses to actually use their energy data. This is something we are keen to address as we continue with our smart meter installation programme. Businesses are missing a trick on saving energy and money if they don't use the data which their smart meter automatically records throughout the day." Opus Energy is educating its smart meter customers on how to make the most of their data 36% (28,623) of Opus Energy's existing SME portfolio are already operating on smart meter technology. Opus Energy is now informing these customers about how to benefit from using their energy data. By following the new instruction guide on the Opus Energy website, here, customers are able to log into their online account and start actively using the data to make energy saving changes to their business. Key information available from customers' online accounts includes: an online step-by-step guide to viewing consumption data (which can be drilled down to every 30 minutes); and tips on how to change energy usage according to times of peak or unexpected electricity use, as shown by the data. Smart meter data allows Opus Energy customers to make changes to their energy usage TriRunning, a Northampton-based sport and athletics shop, was a start-up business when it became an Opus Energy customer. To highlight the benefits of using smart meter data, Gabrielle Deere, Managing Director of TriRunning, has recently been trained by Opus Energy on how to use the data to help save energy and money. Gabrielle said: "I could see spikes in my energy usage throughout the week, which correlated with the shop's opening hours. There was an unexpected surge in energy usage on one day at the start of the month; I can't think why this was, so I will log back into the graph to keep an eye on whether it happens again. If it does, I'll be more aware as to why. "The training also made me realise that my employees may not be as energy aware as I am. I'll therefore monitor the energy usage to show them the impact of the heating and encourage them to turn the heating down if it doesn't need to be on as high. The same applies to the air con." * The Energy Act 2008 states that medium energy business users have advanced metering installed by 2014, and suppliers of smaller energy users should take all reasonable steps to install advanced or smart metering at their smaller non domestic sites by the end of 2020. Photograph shows Gabrielle Deere, Managing Director, TriRunning, being trained on how to access her smart meter data by Opus Energy's Contract Manager.
















