An Internet Usage Monitor Won’t Stop Cyberloafing
An increasingly common term in modern-day business is “cyberloafing,” which describes the action that employees engage in when they spend time doing personal business on the Internet during work hours. In an effort to resolve the problem, many managers try to block sites or use software that acts as an Internet usage monitor. While either of these may help discourage workers in some small way, neither will completely resolve the problem.
Software designed to block sites often blocks entire categories of websites, which may make it impossible for your workers to access certain sites that they need to do their jobs. Monitoring software, while it may tell you which sites workers are visiting, is often considered very invasive. Some products are even referred to as “spyware.”
If you do decide to try some form of software to prevent your employees from cyberloafing, make sure it not only monitors which sites they visit, but also measures their level of productivity during the workday. Once you know how much time each employee is spending engaged in business-related tasks, you can develop a minimum work standard that each individual must meet in order to perform his or her job adequately. If you see that some workers have a hard time meeting that minimum standard, work with each person individually to find effective ways to motivate him or her to work harder. Reward each employee when work goals are met. This approach may sound “old school” in some ways, but when it comes to employee relations and motivating workers, old ways are often the best!









