Shel Holtz's Link blog

Ford won a major quality award after years of recall headaches. It says the turnaround came from veteran engineers and rethinking AI.

Less than half of American workers feel that they clearly know what their employers expect from them. And many employees are too discouraged to do their best.

A sweeping new poll from Pew Research shows that American adults overwhelming have a negative view of AI, despite using it more than ever.

New career in IT or construction? It's not easy to get workers to reskill, says Raffaella Sadun, because jobs for many people are more than a paycheck.

The expansion of remote work may explain the recent surge in youth unemployment, according to research by the Federal Reserve Bank of New York.

A new study finds that the same motivated reasoning and partisan instincts that make people see bias in mainstream news also shape how they perceive "fake news."

Public Reputation rather than Public Relations shifts to modern-day practices and mindsets that are proactive rather than reactive.

The agentic web is the layer of the internet where AI agents, acting on behalf of humans, discover, read, and transact with websites. It exists alongside the human web and is measured separately.

It’s not the first time OpenAI has hinted at something like this.

Employees saved 11 hours a week by using AI, but some of those hours are taken up by maintenance tasks, a Glean survey found.

At the very moment that tens of thousands of workers are being shown the door, a small cohort of AI insiders is becoming wealthy on a scale that's hard to comprehend.

People increasingly trust AI to make decisions—but research by Alex Chan finds they’re less eager to look closer at the algorithm's rationale if it causes moral discomfort.

C-Suite leaders who insist on rigorous and routine examination of their AI processes are the ones who will lead their teams to success.