Everything is UX

State agencies seem to long suffer from not sweating the details when it comes to clear and direct communication. This seems like such a simple problem to resolve, but when a state government department is involved, it's never going to be easy.

In this example you find a passionate, long-time Huskies fan decrying the experience of his beloved football teams home games new focus on generating revenue versus maintaining traditions. How some decisions haven't been in the fans greater interest balanced with the need to generate revenue from the universities perspective (though not noted, only remarked upon).