 the Difference between WhatsApp Business API and promotional WhatsApp?
WhatsApp Business API
WhatsApp Business API is a connection provided by WhatsApp for medium to large businesses.
It enables businesses to integrate WhatsApp into their systems, allowing for customer interactions at scale.
Businesses can use the API to send both non-promotional and promotional messages to their customers.
The API supports automated messages, chatbots, and various interactive features.
Access to the API is typically granted after approval from WhatsApp, and businesses usually work with third-party providers for implementation.
Promotional Messages on WhatsApp
These are messages that businesses send directly to users on WhatsApp for promotional purposes.
WhatsApp has policies and guidelines in place to regulate the sending of promotional messages and prevent spam.
The ability to send promotional messages through the standard WhatsApp application is generally subject to certain conditions and limitations.
Businesses must adhere to WhatsApp's policies to ensure responsible and non-intrusive use of promotional messaging.
Through the WhatsApp Business API, businesses can send various types of non-promotional and promotional messages. Here are the main types of messages that can be sent via the #API:
Transactional Messages:
These are messages related to a user's interaction with your business.
Examples include order confirmations, shipping updates, appointment reminders, and account verification.
2. Notification Messages:
These are important messages that provide relevant information to users.
Examples include account alerts, payment notifications, and other critical updates.
3. Promotional Messages:
Promotional messages are intended for marketing and promotional activities.
However, they must comply with WhatsApp's policies, and users need to have opted in to receive promotional content.
4. Interactive Messages:
WhatsApp Business API supports interactive messages that allow businesses to engage users with buttons, quick replies, and other interactive elements.
This enables a more dynamic and user-friendly interaction.
5. Template Messages:
Template messages are pre-approved templates that businesses can use to send specific types of information, such as appointment reminders, shipping notifications, or account updates.
Get in touch with Messagebyte Technologies
