#xbox help

someone. anyone. just a human that understands microsoft or xbox or minecraft

i have been slaving away for at least an hour now; simply trying to get access to Realms Stories because all my friends in the realm are pushing me to set it up. I have gotten nowhere. none of them have had the same issue.

ive gone on a multitude of websites inside and outside of the ones that minecraft actually takes me to. nothing has worked.

I click on my user in the top right. I go to the three dots. I select the top button. behold: another help page telling me to do things I thought I had already done but apparently weren't enough?

I can send/post screenshots to/for anyone that can help, but I don't want to go through all that for them if somebody can help without them.

Please

My first gen Xbox One finally quit on me but I got a One S for cheap.

Now I have two issues.

Firstly, two cloud games are not showing up under my account on the One. Assassin's Creed 4 and more importantly Master Chief Collection.

Secondly, I had to format my 4TB Seagate HDD and did so through my PC but now both consoles only recognize it as external media storage.

People who play video games (primarily Minecraft and Story Mode players)

I'm thinking about getting my first Xbox. I don't know, like, anything about video game consoles, and I need help deciding on which one I would hypothetically get.

The only two real things that it needs to be able to do is play Minecraft (preferably one that has the newer updates) and Minecraft Story Mode (I'm aware that this game is discontinued; I'm planning on getting physical versions of both seasons and downloading whatever mods I need. However, advice about this would be greatly appreciated, as well.)

Ideally, it would be cheaper but I get the feeling I'm already asking for a lot, so it doesn't really matter.

First of all the caps come off the joystick?? Wack.

The problem lies in this little flower thing.

It's white and it should be pushed flush against the metal siding. Instead it's a little bit out and limits movement. Does anyone know how to push it back in?

Both disc and apps

I've done like, everything... Hard reset, power cycle, the weird thing with the eject and bind buttons, the power mode thing, I've even factory reset it and it still won't work....