What Questions Should I Ask My Event Florist?
From 50 years of design experience at Rafael Florist, San Rafael, CA
Hiring the right florist for a wedding, corporate event, or big party isn't just about picking pretty pictures from a website. It's a working relationship β one where the right questions, asked early, save you from mismatched expectations, last-minute surprises, and a design that doesn't hold up on the actual day. After decades of consultations across every kind of event in Marin County, here are the questions we tell customers to ask before they hire any florist β including us.
1. Ask Yourself First: When and Where?
Before you interview a florist, be ready to answer two questions they'll ask you: when is the event, and where is it? Timing tells a florist whether they can procure and order the flowers you want in time. Location matters because most florists β us included β only service a defined delivery area.
The biggest red flag we see is decision-making made in a hurry. A customer wants a specific arrangement built for the event day but skips seeing an actual sample first β they're going on a picture or a description alone. Taking the time to request a sample of the color palette and flower variety before the big day is the single best way to start this process off right.
2. "Can I See Real Samples of Your Work?"
The best way to gauge whether a florist has the experience to handle your event is to ask for photos of designs they've actually made β not stock photography borrowed from somewhere else. A florist confident in their work will have plenty of original examples to show you. If they're hesitant, or everything looks suspiciously polished and generic, that's worth noting.
3. "Can I Get a Line-Item, Written Quote?"
Never work off a verbal ballpark. Ask for a full line-item breakdown of costs, and if you're deciding between a standard and a more deluxe version of the same arrangement, ask for both quotes side by side so you can compare directly. Everything β every number, every option β should end up in a signed contract. That's what keeps a pricing conversation transparent and protects you from confusion or disputes later.
4. "What Happens If a Specific Flower Isn't Available?"
Flowers are a living, seasonal product, and even a well-run shop can run into availability issues. Ask your florist to spell out substitute options in the contract itself, so a last-minute flower swap is never a surprise. It's also worth asking:
Will you confirm details before the event? A seasoned florist should reach out roughly three days prior β by email or in person β to reconfirm dates, times, and get direct contact numbers for people at the venue.
How many staff will be working my event? Ask directly. It tells you whether the team is actually sized correctly for your event, not just booked and hoping for the best.
How long have you been in business, and can I see your event history? A florist with 10+ years of experience and a strong portfolio of past events is far less likely to overbook or leave you in a bind.
5. "Who Handles Delivery, Setup, and Teardown?"
Smaller events (under roughly 25 guests) are usually straightforward for most florists to manage. But if your event involves large installations β arches, rented vases, big structural pieces β logistics need to be nailed down in writing. Ask:
Who is delivering and setting up, and at what time?
Who is responsible for teardown and pickup of rented items afterward?
Is there one dedicated contact person handling reconfirmation a few days out?
Make sure pickup and teardown responsibilities are spelled out in the contract. If something isn't handled correctly, the florist should be accountable for it β but only if it was actually written down.
6. "How Flexible Are You With My Vision?"
Most experienced florists can work with a custom color palette, a specific theme, or inspiration photos you bring in β that's a normal and healthy part of the process. But ask the question anyway, because it opens the door for the florist to flag anything that isn't realistic.
For example: asking for a six-foot-tall arrangement built primarily from ranunculus won't work, because ranunculus is a naturally short-stemmed flower β the structure simply won't support that height. A good florist will tell you that upfront and suggest an alternative that still nails your vision, rather than quietly attempting it and delivering something disappointing.
7. "How Far in Advance Do I Need to Book?"
Booking windows vary a lot by event type:
Smaller parties: about 1 month in advance
Corporate events: about 2 months in advance
Weddings: 6 months or more in advance
Weddings especially fill florists' calendars fast, and booking early isn't just about securing your date β it gives you more time to understand real costs, real flower availability, and what the finished arrangements will actually look like in your venue. That extra runway also gives your florist more room to fully realize your vision for the space.
8. "How Do I Care for the Arrangements, and Are They Right for the Climate?"
Ask about care instructions even if the florist doesn't bring it up unprompted β and ask specifically whether the flowers you've chosen can hold up to the event's climate and weather conditions. One tip that consistently surprises customers: keep flowers away from fans. People assume a fan will help cool and preserve the flowers, but the opposite is true β moving air dries out and dehydrates them faster.
9. "Are You Advising Me, or Just Agreeing With Me?"
This is the single biggest hiring mistake we see: choosing a florist based on price alone, or one who says "yes" to every request without pushback. Look up their reputation and history online first. Then, in the actual consultation, pay attention to how they respond β not just what they promise.
A florist who tells you "no, that's not the best way to do this" or flags a concern isn't being difficult β they're advising you, the way a professional should. A florist who agrees with everything, no matter how unrealistic, is a warning sign. Give yourself enough time to go back and forth with a florist before committing; that back-and-forth is exactly what reveals whether they're the right fit β and if they're not, you'll still have time to look elsewhere.
The One Question That Matters Most
If you only ask one thing before hiring an event florist: "Can I see pictures of your actual past work?" It's the fastest, clearest signal of real experience and design ability β more telling than any sales pitch.
About Rafael Florist For 50 years, Rafael Florist has designed for weddings, corporate events, parties, and everyday moments throughout Marin County. Our designers offer in-person consultations to walk you through samples, pricing, and design options well before your event date, and we deliver throughout San Rafael, San Anselmo, Kentfield, Ross, Fairfax, Larkspur, Greenbrae, Corte Madera, Mill Valley, Tiburon, Belvedere, Sausalito, Novato, Terra Linda, and the surrounding Marin County area.
π 815 3rd Street, San Rafael, CA 94901 π (415) 457-4711 | π¬ Text: (415) 457-4712 π rafaelflorist.com














