How Advanced Technology Can Make Utility Maintenance and Repair More Efficient and Affordable
Technological advances such as artificial intelligence (AI) and augmented reality (AR) have the potential to revolutionize numerous industries, and some sectors have already begun taking advantage of them to improve operations. These technologies may not be widely used in the utilities industry as of yet, but there are several ways that AI and AR can improve utility maintenance and repair activities.
AI-controlled drones offer many possibilities for monitoring utility infrastructure, assessing damage and other potential problems, as well as determining the necessary materials needed for repairs and calculating which issues to prioritize. This could be particularly useful for natural disasters such as hurricanes or landslides. When a disaster occurs, drones could be sent out to take images of the aftermath and compare them to a database of images showing the original location and condition of structures in order to catalog the amount of damage caused and to plan repairs. This would make it faster and more efficient to restore utility services.
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At the individual worker level, AR can help improve repair quality, reduce errors, and increase safety. AR and VR can be used to provide realistic training without the learner needing to be on location or exposed to any risks. It can also provide useful information on site while diagnosing or repairing infrastructure, allowing the worker to look up details or to share their view with another worker off-site who can provide expertise. This is especially helpful as the workforce ages and knowledgeable employees leave the field.
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