#survey360

Are you having difficulty evaluating the degree to which your product or service meets your customers' expectations? The ability to measure this is crucial to the success of your brand.

"Pointel Survey360, the “Best Technology Innovation of the Year 2022” from the Contact Center World Awards, is here to help.

The solution integrates with several contact center solutions, including Genesys Cloud. With Survey360's actionable insights, you can enhance the customer experience and retain your most valuable customers.

The solution integrates with several contact center solutions, including Genesys Cloud. With Survey360's actionable insights, you can enhance the customer experience and retain your most valuable customers.

We are honored to have competed with more than 2000 participants in the contact center space from over 80 countries and to emerge victorious.

Pointel Survey360 is a closed-loop feedback solution helps contact center agents to create and conduct surveys to obtain customer feedback and capture customer experience data effectively. 

Surveys are the most reliable method to get real feedback from your customers. Efficient collection and analyzing of this valuable data can indeed give you a jump-start against your competitors. Pointel Survey360 makes it all much easier. Now create and conduct surveys to obtain customer feedback and capture customer experience data. Want to try it out to see how it works?