#salesmate

We are all living in an era where e-commerce businesses are experiencing a boom like never before. In this digital age, most of us are either buying or selling our products online and to succeed as an online E-commerce business it is most important to understand your customer’s tastes and preferences. One main way to grow and succeed as an E-commerce business is to satisfy your existing customers and keep them coming back to you again and again. The other way is that one needs to attract new and potential customers and direct them to their website with personalized and targeted advertising. Now, this is where the Customer Relationship Management (CRM) system comes to play. 

CRM is a technology that is used to manage the relationships and interactions between the companies and their existing or potential customers. This advanced software helps the companies in staying connected with their customers, improving business relationships, and most importantly increasing profitability. Any line of business, be it customer service, marketing, sales, business development, or any other online business can be benefitted from this CRM technology. Here are 7 top CRM software for beginner’s E-commerce business :

ZOHO

Zoho is a popular CRM tool widely liked by its users for its functional and interactive features. This software can be very effective in helping you capture more and more deals and convert them into a profitable business. Zoho provides services like Deal Management, Contact Management, Workflow Automation, Process Management, creating personalized customer journeys, and much more. This amazing CRM application comes in both free and paid versions. This smart tool provides you with real-time data to effectively manage and grow your business into a successful one.

SALESFORCE

Salesforce is a broadly used and customer favored CRM software. This software is mainly used by big enterprises though it is also very suitable for new businesses to use this CRM platform and be benefitted from it. Salesforce is boosted with some really functional features that can help you find, nurture, and convert deals at an unbelievably fast rate.  This customer management software lets you have all the information you need on one screen for you to sell faster. It allows the user to automatically track calls, emails, meetings and can be accessed on your mobile as well. This customizable and round-the-clock accessible tool has the potential to turn your new business into an ever-growing and profitable one. 

HUBSPOT

Hubspot is an easily manageable and free to use CRM software suitable for beginners. This CRM tool has many features like contact management system, deals, tasks & activities, gmail & outlook integration, ad management, and much more. This software is really useful to bring traffic to your website and turn that into leads. Hubspot allows you to monitor your company’s activities, manage data, send customized emails, and so on. 

MICROSOFT DYNAMICS 365

Microsoft Dynamics 365 is one of the most popular CRM solutions. This next-generation CRM application can bring the customer and the business together with their real-time customer data platform. Microsoft Dynamic 365 unifies your data to give you predictive insights to achieve amazing results in a short time. This powerful CRM tool helps you make smarter decisions and take wise action so that you can improve the productivity and performance of your business.

AGILE CRM

Agile CRM is a useful Sales and Marketing CRM software for small businesses. This CRM software offers a lot of practical features at a low price. With this outstanding CRM tool, one can get deals, score leads, increase sales efficiency, schedule appointments, and do much more. This smart and highly interactive CRM has everything you need to grow your small and medium-sized businesses.

PIPEDRIVE

Pipedrive is one of the most cost-effective, customizable, and easy to manage CRM tools. One can manage leads & deals, track calls & emails & contact history, measure company performance, and a lot more with this interesting app. Pipedrive can also be easily accessed from your mobile and be integrated with other sales-boosting apps of your choice.

SALESMATE CRM

Salesmate CRM is a wonderful software offering a bunch of really useful CRM services to help you grow your new business by boosting sales. This application provides features like Contact management, Auto profile enrichment, Auto assignments, Sales Activity tracking, and a lot more. This easy-to-use CRM tool can improve collaboration with customers and drive more people to your website which will result in increased numbers of sales for your new business.

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