A burst pipe, broken appliance supply line, or sudden plumbing failure can quickly create a serious water damage emergency. The longer excess water remains, the more deeply it can soak into flooring, drywall, insulation, and structural materials.

Here’s what to do first:

Stop the Water: If the source is a plumbing failure and it is safe to do so, shut off your home’s main water valve to stop additional water from entering the property.

Avoid Electrical Hazards: Stay away from standing water near outlets, appliances, electrical panels, or exposed wiring. Only shut off electricity from a dry, safe location. If you cannot reach the breaker safely, contact an electrician, your utility provider, or emergency services.

Protect Furniture and Belongings: Move lightweight valuables to a dry area. If safe, place foil or plastic barriers beneath furniture legs resting on wet carpet to help reduce staining and moisture transfer.

Call for Professional Restoration: Contact an emergency water damage restoration team to begin water extraction, moisture assessment, and structural drying as quickly as possible.

Key Takeaway: Acting quickly can help limit secondary damage and reduce the amount of water that spreads into building materials.

Dealing with storm runoff or rising floodwater entering your home requires specialized care. Unlike a clean plumbing leak, floodwater can contain silt, sewage, chemicals, bacteria, and other hazardous contaminants.

Here’s what a complete professional flood damage cleanup process may include:

Contaminated Water Extraction: Rapid removal of standing floodwater using heavy-duty professional pumping and extraction equipment.

Hazardous Debris Removal: Safe removal of unsalvageable porous materials such as saturated carpet, drywall, insulation, and other contaminated materials.

Deep Sanitization & Disinfection: Thorough cleaning and treatment of exposed structural materials, including framing, subfloors, and concrete surfaces.

Structural Drying & Dehumidification: Professional air-moving and dehumidification equipment helps remove trapped moisture and dry structural materials thoroughly.

Key Takeaway: Floodwater may contain dangerous contaminants that require proper protective equipment, cleaning procedures, and disposal methods before a property can be considered safe.

Emergency Biohazard Cleanup

Home restoration can feel overwhelming, but understanding each step makes the process easier. Learn what to expect from inspection and cleanup to repairs and final restoration, helping you prepare for a smooth recovery after property damage.

Property damage can happen anytime—but restoring your peace of mind is our priority.

From water damage and fire restoration to biohazard cleanup and asbestos removal, On Call Restoration provides fast, reliable, and professional restoration services across Ontario.