#restaurant server

I keep forgetting to post some of the ridiculous encounters I have with customers at work but this happened just yesterday and it confused me so much I remembered it enough to post it. 

So this guy and his wife come in and are sat in my section. I get their drinks and bread and they are ready to order. The lady orders our lunch shrimp scampi and all is good. When I take the guys order he goes “I want to do the shrimp scampi and the chicken fingers, but I can’t have salt on the scampi.” Okay... I check with my manager to see if we can even do that and the answer is yes but it won’t come in the garlic butter since that has salt in it. I come back and relay this information to him and he says “That’s fine.” Cool. Ring in the order, bring out their salads and when the food is ready I drop it off and ask if they need anything else. They say no and I’m off to greet another table. I come back a couple minutes later to check on them and the guy is taking his shrimp and dunking it in his wife’s scampi butter. I ask if everything is alright and he goes “Mine doesn’t have any garlic in it.” Like bruh, we had this conversation. I was there, you were there, physicaly at least. So I go, “Oh well that is just because our garlic butter has salt in it and we made yours differently since you requested no salt.” And he just stares at me and goes “Ah...” 

January 1, 2019 starting weight: 157.6

March 27, 2019 weigh in: 152

Pounds lost: 5.6 Pounds to lose: 27

I had my Mirena removed weeks ago and it’s made a huge difference in my weight loss. I was stuck at the same weight for such a long time but since having it removed the weight is easily coming off. I’ve also been getting back into intermittent fasting. I have more energy than ever.

The busiest week of the year is coming up extremely fast and I will be in my feet constantly. I plan on joining a gym after that week and getting back into it. I’ve been working out at home lately.

Can we take a minute and talk about how guilty people who have worked in customer service feel towards other customer service employees? I have worked in full service restaurants, fast food, and retail, and therefore can sympathize with these types of workers specifically.

For example, if I’m at a restaurant and I order something I know is a little more complicated, I feel bad. 9 times out of 10 I’ll look for the easiest thing to order as I possibly can. And if I do have a more complicated order, I apologize profusely. I know what it’s like to have someone add or sub a bunch of things off their order, and I don’t want to be that guy.

Similarly, if I’m at a store and I bring 5 or more items to the cash register, I apologize. I’ve had customers bring 20+ items and I know how exhausting it is, and the stress of trying to scan everything as quickly and efficiently as possible.

And it’s not only me. I’ve had customers apologize to me over the smallest things that I as an employee didn’t see as a big deal, but to them it is because they have been in the exact same place I’m in.

There was a couple that came in to the restaurant I work at about a month or so ago and were treated terribly by their server, but because the wife was a server at a restaurant a couple blocks over, she insisted on leaving a 20% tip even though this server deserved 0% after the way he treated them.

And, on another note, I’ve noticed people who have worked in customer service are much more likely to ask me how my day is going. The other day I was at a grocery store and the cashier asked how my day was going and I said “Good, how is yours?” and she thanked me for asking how her day was.