#restaurant problems

I begged them to stop.

They were confused as to why I was so adamant they stop singing the theme song of Hell.

I refuse to let them know why. I’m okay with them thinking I’m insane. I’m not okay with them knowing how bad it tortures me.

I’m preparing for all of the “awe you have to work today instead of spending it with your family :((( “

as if the entire reason I’m here isn’t because of them and if they didn’t come in, we’d have no reason to be open but GO OFF lol

Hopefully everyone is nice and it’ll be fine.

Today was a pretty busy day because some football game was going on. I'm not a sport person so I had no idea but go TEAM. DO THE THING. MAKE THE POINT.

Anyways, because it was busy, we were turning tables as quickly as possible. As soon as a table was up, it was immediately bussed (we don't have a busser so we bus the tables ourselves), reset, and resat. Great for making money. Not great if you forget stuff at your table that could potentially be confused with trash.

I had this lady at my table who seemed to be in a hurry from the very beginning which confuses me because 1) why are you at a sit down restaurant, especially one with a wait, if you're in a hurry and 2) She took her time while dining so she obviously wasn't THAT much in a hurry. I went to great her and before I could say "Hi, how are you?" she tells me she's still waiting for one more person but she wants a water and a sweet tea. Okay easy enough.

Fast forward to the end of her dining:

Me: Alrighty, here's the check for you, I hope y'all have a great rest of your day! Lady: Thank you. Oh, I want a sweet tea to go, is that possible? Me: Sure, no problem, I'll be right back.

Grab it for her, she leaves, continue to bus tables since 3 of mine got up at the same time.

About 5 minutes later, as I have an entire tray full of dirty glasses that I'm taking to the dish pit, I hear beside me, "Hey I forgot my sweet tea and they already threw it away..." I look over at the table and sure enough, my service partner already bussed my table for me (love her).

Me: Yeah, sure, I'll grab you another one, just let me drop this off in the kitchen and I will go make it. Lady: okay good.

As she says 'good', she puts her hand on my arm as a 'thank you', I assume, but just so happened to push hard enough that my tray went off balance and a full cup of water fell to the floor and shattered into a million pieces. It's not a big deal, it happens. I now, however, can no longer go with the original plan of grabbing the tea immediately and let her know that it'll be a minute since I need to clean this up.

I ask the hostess if she could grab me a broom since I cannot leave the shattered glass for obvious safety reasons and start to sweep everything up. Then, someone had to bring me a mop and a wet floor sign to finish up the job. The entire time I'm doing this (which took less than 3 minutes), the woman is standing by the kitchen door just glaring at me.

Then, once I'm done (which, again, less than three minutes), I go and grab her a to go cup full of sweet tea, and...she's gone. Asked the host if someone else got her a to go cup and was told they made one but she left without it. She also stiffed me on the bill and I'm assuming it's because of this whole debacle because she was fine and taken care of while she was dining. Or maybe she's just a cheap ass who doesn't tip. Who knows.

“We ran into a problem!”

Tell me what’s wrong with this picture

Also side note- the floor is not dirty, that’s the color of the tile. Why they chose that hideous always dirty look, I’ll never know. Our counters have a weird marbling, too, that looks like there’s coffee spilled on it. Perfect for a coffee shop 🤦🏻‍♀️

Us: Tom. Sir. There’s no air flow. It’s literally 84° inside with the door OPEN. it’s too hot! We are literally sweating and the ice machine will break. Again.

District Manager (who never comes to the store for more than 3 minutes): you’re being dramatic. It’s not that bad. Keep the doors closed! It looks better!!! If I come here and they’re open, progressive discipline will occur and I have no problems writing people up.

The ice machine:

It was also 93° inside :)))

I opened the damn door and told them idgaf what Tom wants, I’m not passing out at work because it “looks better”. Fuck off.