AIO for asking an old man to stop talking to the receptionist in A&E?
I was recently in A&E with my 3 week old. She was having breathing difficulties from what turned out to be RSV and needed treatment at the hospital.
Naturally I ran to A&E as soon as I saw that she was struggling to breathe. When I got there I queued up to check in. There was one man at reception and one woman in front of me. The man at reception was older and I thought he was just making quick small talk with the receptionist at first, but he ended up having a long and casual chat with her about the local area and other things, which lasted about 10 minutes before I decided to walk up to him and say can we move things along now please, this isn’t really the place for a casual chat.
He got a bit offended and huffy and said I didn’t need to be so aggressive about it, but moved on straight away. And maybe I was a bit short. In my defence I was with a 3 week old baby who was struggling to breathe. As soon as we got admitted to paediatric A&E we were seen immediately due to the urgency of it.
I keep thinking about it since it happened though. Like what if something bad had just happened to him or what if that was the only conversation he’d had all week. I do always try and be mindful of other people in a hospital particularly since you never know the reason why they are there. But I also feel the receptionist at the very least could have politely moved him along considering nobody exactly wants to be in A&E let alone be waiting for any longer than they need to be. There was nobody behind me in the queue when I got there and about 8 people had joined by the time I spoke up.
I’m not one to speak up in situations even when I probably should, so I have no idea if I made the right call or not. I was kind of just in panic mode at the time. Did I make the right call?
Edit - thank you everyone! I appreciate the insights and also just want to address those saying I under reacted and shouldn’t have waited 10 minutes, you’re completely right! I was in a state of shock I think. I had just dropped my eldest at school and the baby had what I thought was a mild cold at that point which quickly spiralled into breathing difficulties. In A&E I was focused on watching her and whilst I was getting increasingly frustrated about the situation (as were others in the queue who started talking about it loudly and tutting etc) I didn’t realise quite how much time had passed until I looked at the clock again! I have also never experienced a tiny baby with breathing difficulties before, the doctors made it clear just how much of an emergency this really is when I saw them. I’m carrying a lot of guilt about that bit but I was still worried that I was too rude since he reacted in the way he did and the receptionist didn’t really do anything in response either!
Reddit consensus: NOT OVERREACTING (NOR) (100% confidence)
Top comment: “nor-A&E is not where you have a chat”
Notable comment: “NOR. Your NEWBORN baby was having trouble BREATHING! You definitely did the right thing!
I dealt with RSV when my youngest was 5 months old. She was also a month early and had already had issues with jaundice.
It’s scary as hell! We ended up at the emergency room, as well. They did release her later, but I remember “sleeping” with my hand on her chest that night as she would “forget” to breathe every other breath.
You did exactly what needed to be done! I’m proud of you!
I hope your little one is doing better! It’s so hard when they get that sick when they are so small. They are scared and uncomfortable, but can only cry to express it. (By the time mine got her chest xray, she was crying so hard, but no sound was coming out. She’d lost her voice from crying. It was so sad.)”
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Originally shared by IndependenceCalm8753 on r/AmIOverreacting on July 27th, 2026 at 3:12 PM UTC. Credit to u/Many-Durian-6530 and u/geniusintx for the quoted comments.


















