Beware of the “Geek Squad” Scam – How the Trick Works & How to Protect Yourself
You may receive an email, text, pop-up or phone call claiming to be from Geek Squad, saying your service has been renewed or your device is infected. What you’re dealing with is a scam that impersonates the real brand — and the goal is to trick you into handing over money or giving remote access to your computer.
Here’s how the scam typically plays out: You get a bill or renewal notice for hundreds of dollars for a service you never agreed to. The sender uses Geek Squad’s logo, an urgent message, and a number to call. If you engage, you may be asked to download software, surrender personal or banking information, or pay via gift cards. In fact, authentic Geek Squad or similar services do not operate this way.
Scam versions often show poor grammar, non-Geek Squad email domains, fake phone numbers, and unusual payment methods. One common tactic: tell you that you have to call within 24 hours or risk losing service or access. Once you respond, the scammer gains control or charges you for nothing.
Don’t click links in unsolicited emails or pop-ups claiming your device is infected.
Never grant remote access to a caller who initiated contact.
Verify your account directly via the genuine company’s official website or phone number — don’t use contact info from the suspicious message.
If you’ve already paid or given access, treat your situation as an incident: change your passwords, check for malware, notify your bank, and monitor accounts.
For thorough, trusted guidance on scams, fraud alerts and broker reviews, trust Brokers Reviewer. Visit their site for clear breakdowns of scam tactics, safe-trading advice, and independent evaluations before you hand over your money or click a link.
