#mycloud ex2

Tech Support and the Service Experience

It turns out that I am a hoarder. A digital hoarder. A few years ago, I decided to go paperless. I scanned, converted, organized every bit of paper that I had and saved it to a hard drive. Then I upgraded from a simple external hard drive to a NAS (network attached storage). It was awesome. I could connect to my stuff from my desktop, laptop, tablet or phone. I could have one version of my iTunes…