#mobile learning platform

How to Choose the Best Mobile Learning Platform

In this article, you’ll learn how a mobile learning application enabled a new bank to improve the quality of customer interactions. The mobile learning service provider dug down deep into identifying the problem faced by the bank and figured out ways to curb the training challenges.

Before we learn, the intricacies on how our Mobile Learning Platform a discovered and resolved a solution to help banks improvise their interaction with the customers. Let us get a generic understanding about Microfinance and banks in India.

India is the largest microfinance market in the world (no pun intended). Though microfinance in India is restricted to simple, unsophisticated lending products, the sector has flourished by lending to hundreds of millions of unbanked, unserved and underserved citizens across different metro cities such as Mumbai, Bangalore, Pune and more. It was, therefore, not surprising that, when RBI approved 10 India’s first small finance banks, it was not surprising that eight were microfinance institutions.

The Transition from MFI to Bank

Low-income borrowers, the traditional customer base of microfinance companies could only get one limited-size loan product. Small finance bank could offer its customers a wider range of products and services like remittances, insurance, or home or vehicle loans etc.

As a bank with a presence at high footfall locations, it attracts a wide array of customers, who are increasingly more knowledgeable and demanding. This is unlike microfinance companies that usually works with the community in their neighbourhood.

With exposure to varied customers, wider product portfolio and the need to comply with statutory requirement, one of the main challenges for the new bank was to enhance the overall knowledge and skill levels of people. Most importantly their branch teams to manage customer interactions well and keep the CSat scores high.

The Problem

The bank had a strong and active L&D team management decided to focus on building capabilities of customer-facing teams operating from 100+ branches across the country. They knew about the problems which had to be addressed immediately – major ones listed below:

Other than the 10 days of formal induction at Regional Training centres, most job-related training is done by the trainers travelling to branches occasionally or by managers. But it was not adequate or uniform.

The existing learning management system was web-based and demanded continuous internet connectivity. Further, a large percentage of the staff were feet-on-street, making it inconvenient and less useful for them.

While the LMS did have a mobile app interface, the user experience was unsatisfactory, as, it was a complete rendition of the Web LMS and not a mobile learning-based training application. The Mobile Learning App also did not work offline.

LMS was used for mandatory compliance training and not for job-based learning.

TalentCards: Micro-Learning Tool Connects Globally

TalentCards is a low time-consuming microlearning application. An interactive learning management system with a user-friendly interface.

According to the new market research report by IndustryARC titled "Mobile Learning Market: By Software (E-books, Interactive Assessment, Video-Based Courseware, Others); By Application (Corporate learning, In-Class- learning, Stimulation Based Learning, Others); By End-User (Academic, Corporate); By Geography – Forecast Period (2018–2023),” the mobile learning market is driven by the growing number of smartphone users, and the increasing demand for digital learning solutions.

The U.S. Will Dominate the Mobile Learning Market

The U.S. will dominate the Mobile Learning Market during the forecast period due to the emergence of recent mobile learning technologies such as smart location-based learning apps, and smartphone-enabled virtual reality education apps. Other regions such as the Middle East, Africa, and Latin America are expected to record the fastest growth due to the increasing demand for self-conducted learning solutions.

Selected Regulatory Analysis Done in the Full Report

The academic and corporate segments will lead the mobile learning market in the coming years. The major players in the market are primarily involved in the development and supply of e-books, mobile content authoring tools, learning management systems, and mobile- and video-based software. Apart from the education sector, these solutions are now being used in the government; healthcare; banking, financial services, and insurance (BFSI); professional services; and telecom sectors.

Selected Driving Factors Mentioned in the Full Report

• The growing penetration of smartphones in banking, financial services, and insurance (BFSI) will promote the growth of the Mobile Learning Market.

• The growing number of mobile learning apps will drive the mobile learning market over the forecast period.

• The increasing demand for digital learning solutions will stimulate the growth of the mobile learning market.

To Access/Purchase the full report, please browse the link below:

https://industryarc.com/Report/18701/mobile-learning-market.html

Key Players of the Mobile Learning Market

The key players of the mobile learning market include Dell, IBM Corporation, Citrix Systems, and Cisco Systems. Dell provides tech-savvy students with mobile computing devices for learning. Teachers can also use these devices to create lesson plans. IBM Corporation provides mobile application management and system administration using the IBM MobileFirst Platform Foundation V8. Citrix systems provide mobile education technology to distance learning students. Cisco recently announced the release of the Cisco M Learning Viewer for Apple iPhone and iPod touch.

The Mobile Learning Market is Segmented as Below:

The Mobile Learning Market is driven by the growing awareness among corporates and educationists about the benefits of collaborative learning and multi-device e-learning.

A. Mobile Learning Market By Software 1. E-Books 2. Interactive Assessment 3. Video-Based Courseware 4. Others

B. Mobile Learning Market By Application 1. Corporate Learning 2. In-Class Learning 3. Stimulation-Based Learning 4. Others

C. Mobile Learning Market By End User 1. Academic 2. Corporate

D. Mobile Learning Market By Geography (6+ countries)

E. Mobile Learning Market Entropy F. Company Profiles 1. CISCO Systems 2. Dell 3. Citrix Systems 4. IBM Corporation 5. SAP AG 6. Promethean 7. Company 10+ G. Appendix: Abbreviations, Sources, Research Methodology, Bibliography, Compilation of Experts, Disclaimer.

What can you expect from the report?

The Mobile Learning Market Report is Prepared with the Main Agenda to Cover the following 20 points:

1. Market Size by Product Categories 2. Market trends 3. Manufacturer Landscape 4. Distributor Landscape 5. Pricing Analysis 6. Top 10 End-user Analysis 7. Product Benchmarking 8. Product Developments 9. Mergers & Acquisition Analysis 10. Patent Analysis 11. Demand Analysis (By Revenue & Volume) 12. Country-level Analysis (15+) 13. Competitor Analysis 14. Market Shares Analysis 15. Value Chain Analysis 16. Supply Chain Analysis 17. Strategic Analysis 18. Current & Future Market Landscape Analysis 19. Opportunity Analysis 20. Revenue and Volume Analysis

Any other major customizations can be discussed with our team. We can also provide you with a separate quote based on your requirements. You can drop an e-mail to [email protected] to learn more about our consulting services.

Media Contact: Mr. Venkat Reddy Sales Manager Email 1: [email protected] Or Email 2: [email protected] Contact Sales: +1-614-588-8538 (Ext-101)

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