Unilever Indonesia - Quality Day 2017
at Grha Unilever, 4-8 September 2017
Big Ideas
Quality is one of the brand equityās pillar, so quality has such a big impact to the business from consumerās experiences. To always give the best experience to consumers, every employee of Unilever need to know and also give their attention to the productās quality. A small assessment at Tunnel of Quality will get their awareness and concern about Quality.
Objectives
Get awareness and engagement from employees, board members, and leaders at Head Office about Quality of products.
To get insights from the audience about productsā quality.
Get their attention about the importance of quality and have the future improvements to the products.
Impact
Over 500 people at Head office joined the series of Quality Day event.
Future improvement topics from board members and marketing leaders.
Quality is now a concern at Head Office through the word of mouth.
Phase 1
Tagline Voting
Get people to think about quality department itself and what are their opinion about the importance of quality in Unileverās product, then they voted for the related tagline that were given.
Engagement built was 50 employees.
Phase 2Ā
QUALITY ASSESSMENT MEETING - workshop
Attended by Board Members and Marketing Leaders of Unilever; a workshop to assess Unileverās products by benchmarking to competitors.
Engagement built was future prodict improvement for next quarter and joined by all board members and CCBT Leaders.
Phase 3
TUNNEL OF QUALITY
Every employees of Unilever needed to be educated about how to assess the products, so they can always deliver the highest quality of products to consumers. Also for them, as consumer, can be more conscious about what they are consuming.
Then, we delivered the education through entertainment, a tunnel of quality. There, they had to play the game in order to win the prizes. There were two games in the tunnel, the left side was where they should test the products through sensory and the right side was to find defect products that challenged their accuracy.
Engagement built was over 500 employee at Unilever.
The Tunnel
Product Sensory Test
Product Defect Finding
Publication for Quality Day
Copywriting, Art Direction, Design by Nisa Aqila















