i really never make posts like this, but after my experience i felt like it was important.
this is a review of my experience in attempting to commission music from joan / @flapjackstein (other usernames in the tags)
0/5 stars - BUYER BEWARE
tldr; i waited over 2 years for my commission, was blocked before ever receiving it, called names, and treated incredibly disrespectfully when i posted about it. then i was offered more music than i originally commissioned once they realized they were wrong, then again, blocked and talked down to.
edit: after making this post they made multiple accounts to harass my and their followers/ex-mutuals to attempt to discredit my claim by accusing me of horrifying things and refused to provide any evidence.
there's no world where i could recommend them any less after this experience.
this whole debacle started back in july of 2023. joan reached out to me asking if i knew anyone who could help them make their rent. i'm not rich, but i like to pay it forward when i can! so i asked how much they needed, i was told $50 and sent $75 to show some extra kindness. they were incredibly thankful and asked if i wanted anything in return. at this point, i was happy just to have helped and said no.
a few days later they came to me asking for another $45, then another $60 the next day.
at this point i had now given joan $180 in total, so when they offered again to make music for me, i took them up on that offer and we started on the commission process. we exchanged discords, i gave them information about what i wanted music-wise and waited to hear back about my commission.
3 days later, they request another $40... i politely tell them that i'm not in a space where i can budget giving them another $40 and offered to give them help again when i could afford it.
later, they sent me a cover of a song they did, which i was confused by because it didn't seem related to anything we had discussed and was delivered with no accompanying message. i figured it was a mistake or that there would be follow up with context, but i never received a message from them again.
i was recovering from emergency surgery, so pestering them about my commission was on the back burner. plus, they came to me asking for money during what seemed like a rough time for them, so i didn't want to put extra pressure on them and wasn't in a rush.
i was particularly confused when in the spring of 2024, joan paypal requested me another $40 out of the blue with no note attached. i ended up dismissing it and declining the request, but made note of it in case it came up.
here's a screenshot of our paypal history:
anyway, my commission sits in the back of my mind but since i follow them on tumblr and see their posts often, i'm occasionally reminded i should reach out when i can, but it wasn't a priority for me.
i had gone to their profile a couple of times to reach out, but i kept seeing them in rough patches and decided not to add more stress to their plate. i honestly should have said something sooner, but my life had gotten hectic as well and, like i said, they never really seemed to not be going through it.
now cut to a few days ago, i wake up to seeing 10 hours ago i was blocked by them and banned for "inappropriate behavior" from the two groups i was in (and never posted in) made by them.
there was no way to appeal the ban or reach out to them on tumblr, so i went to discord to try and ask about it.
there were no hard feelings if they didn't want to interact with my blog, but if that was the case i still wanted the opportunity to get the commission i already paid for. unfortunately, when i went to their discord i could no longer message them.
after that i went to paypal and requested a refund with a note attached about my situation and how i'd like my money back if the commission is off the table.
i also made a post on here asking for advice about what to do! they then saw that post and proceeded to unblock me, call me an asshole and a piece of garbage before even getting the details of my situation.
i end up explaining what happened, sharing screenshots and again stating that i never got my commission.
once they realized i was telling the truth, they told me the "comments" i made about them on my post asking for advice was "terrifying" and that they "needed to stress vomit" before giving me their new discord and blocking me again.
i made one comment which was a reply to someone. what was the comment in question?
it was me telling someone concerned... exactly what they did.
i then added joan on their new discord, they profusely apologized, added me back to the groups they banned me from, unblocked me and offered to make me a second song in addition to the original one i had commissioned. they also asked me to take down my post, which i ultimately decided to private.
they let me know they couldn't easily refund me because they don't have $180 in their bank account right now.
despite their unprofessional and rude behavior, i was willing to give them the benefit of the doubt and accept the music. i'm in a rough spot too, but i don't want to make anyone's lives harder.
i shared the details of what i wanted for both theme songs and we shared some pleasant conversation.
a little later that night, joan asked me about some of my personal thoughts and fears regarding a mental disorder we both have and things that might happen further on in life. it being late at night and me feeling vulnerable, i was honest. they said they shared similar feelings, we talked about our experiences and i went to bed.
the next day they sent me art of some characters we both like, i made a silly comment about it, quick chat over
then, right before i went to bed, i see the tumblr notification that i've been removed from all the groups, and when i check.. i've been blocked again... i reach out to them on discord to ask about it and go to sleep.
i wake up to this:
i've been accused of ignoring them because i didn't respond to them while i was... sleeping.
they've now blocked me from this discord as well, so i reached out to them via email and this is the interaction we had.
my email:
and their response...
no further correspondence? no samples? this is absolutely ridiculous at this point.
this is no longer worth the music, i would like a payment plan to get my money back and i cannot possibly recommend getting a commission from joan after my experiences with them.
edit:
after making this post, joan has made (and since deleted) 3+ separate accounts accusing me of various forms of abuse.
it started as this:
and when i didn't respond, they edited it and began to spam this comment on all my recent posts:
when people reached out to the accounts given to get the alleged proof, they were promptly blocked. (which i found out via multiple asks sent to me which are posted on my blog [ask 1] [ask 2])
there is more information about this in the relevant tags on my blog, but be warned that as of 08/21/25 they are still spamming these messages to anyone who will listen while providing 0 evidence for these horrifying accusations.
so in conclusion, if you post about your negative experiences with joan they will do everything in their power to discredit you and will harass you and anyone even vaguely in your proximity. i would block them and avoid interaction for your mental wellbeing.
i sincerely apologize to everyone who's gotten wrapped up in this mess, i never intended to start drama; just thought people should know they're an unreliable commission taker :/
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I started following Joan Stein on here a bit earlier in the year. I knew nothing about them. The selfies, poetry and how they talked about themselves. I felt like I was seeing someone doing their best against terrible odds. I wished them well, I reaffirmed little things to them when it seemed they needed it.
I never had a bad interaction with Joan. At most they ignored me once or twice while I was starting a bit in the reblogs. But whatever, can't hold a grudge on that. Never commissioned them but I did donate a little.
Week or so ago it all gets weird. I find myself blocked and removed from the Trans Rights group and Joan's Book Club. Now that I can't see Joan's posts or direct replies to those, I do see older posts of people claiming the same thing happened when I search for Joan.
Then I find the already strange Archive blog. The blog never made that big of an effort to archive a lot of Joan's personal writing or posts that came back a lot because they resonated with them.
But whatever, I followed it. Things were getting weird and worrisome.
When I got purged, I check the blog and see a few others with the same situation. I had tried to reach out to Joan on KoFi and received a message back I couldn't really deal with. For as open as Joan seemed, I still had no idea what to say when they were distressed.
I tried to pass on that Joan was at least still moving and if some one could help me talk to them. Comment removed. Replies blocked. I was honestly a little mad that everyone wished them well, but not in person or by sending a supportive message. No one reached out. Just thoughts and prayers. Real fucking helpful. And I'm being thrown out for awkwardly caring.
And now I hear the blog deleted itself and one with a vaguely similar name is just throwing random pics in the Joan Stein tag.
I don't know what to make of all this honestly. There's nothing on this either. It's a niche internet personality who may have had a breakdown. All we have is tumblr asks from people on anon to maybe like 4 people on the whole website.
Maybe when the dust settles I can see what really happened, but for now I vaguely miss the enigmatic Joan that was displayed through poetry and ominous pictures, I didn't care about Homestuck, but I just saw some parts of myself reflected in them. And like the animal I am sometimes, I wanna hang with people who have the same wounds and help them a little.
I'm glad that, despite their best efforts to bury and obfuscate this, the allegations against Joan Stein are still prevelant and at the top of both the latest and top posts for tags related to them. As the situation dies down, I hope that more people find out the truth. I hope that more people speak up. I hope that if anyone had any similar experiences, they know they're not alone.
hey, i'm sorry to bother you but as you probably already know someone (probably joan on sock puppet accounts) is slandering those posting about their experiences with them, i just got a message about you and melissa-titanium and thought you guys should know about it. i know about the smear campaign and am so sorry this is happening to you guys!!!
hiii thank you, i just woke up to this again and it feel like this never ends
doubling up on accusations like this feels like it makes this even more lazy? unbelievable? idk but here's the kicker
they've also gone back to their old blogs and edited old posts to look like callouts towards us, but if you check a single reblog, you can see that this isn't what the posts said
in the time since compiling this, they keep going BACK to edit them and samepictureofandrewhussie has already been deactivated
like... this is embarrassing at this point! it never had to be this big deal and it feels like joan has blown up their entire reputation on tumblr by nonstop harassing anyone who dares to speak out about their bad behavior
if there were screenshots about me (or @melissa-titanium who i'm only aware of because of this situation and fully believe is innocent) i'm sure they'd actually be public somewhere, anywhere, somehow but they're not.
the only relevant "screenshot" that has been provided was so clearly doctored it was laughable, sent to one person who was already involved in the situation, and was literally named who-tf.jpg instead of... like.. screenshot_19492.png?? on mobile it says tumblr after the funny numbers. here it is btw!
i'm not afraid to share it because i've never done anything like this and it's genuinely ridiculous! if you zoom in, you can even see their icon under the super pixilated image they poorly scaled down to be the replacement icon! it's baffling!
i just feel bad so many people are being harassed by them because of my post, im really sorry to anyone who's been dragged into this bullshit :/ i can't even include all the screenshots i'd like due to the photo limit, but yeah this is sure a thing that's happening