He is very sweet and calm when not on duty, but his eyes flash with anger whenever one of the junior doctors get flustered while handling a patient. 

Panicking at the Emergency room is unforgivable. A cool and rational decision could be the difference between someone’s life and death. Mark Tuan makes sure to drill that into every single doctor and resident that works underneath him. 

But sometimes, when he has to declare a person dead and there’s nothing they can do to save them, Mark takes a moment to go into the other room and cry for a little bit. You were a junior doctor and you spotted him kneeling on the floor and crying in the on-call room one day, after a number of patients were brought in dead after a construction accident. 

You realized that Dr. Mark Tuan wasn’t emotionless. He just bottled up his emotions until he had a convenient moment to release them. He was afraid that they would interfere with his work if he let them overwhelm him while he was handling the patient. 

Some of the other interns and junior doctors were scared of Dr. Tuan, but he was actually quite shy and sweet. He once blushed when you brought him a coffee one morning and thanked you in a soft, shy voice. He brought you a coffee the next day in return. 

You had also seen him playing with a small child when her mother was taken into the emergency room. She had been crying but Dr. Tuan let her play with her stethoscope and laughed when the large instrument wouldn’t fit properly into the toddler’s ears. 

One of the nurses once told you that there Mark Tuan’s laugh was probably one of the wonders of the world. You couldn’t look at it for too long because it would dazzle you. He was probably the most popular doctor among all the female staff at the hospital because of his handsome looks. 

It was really hard to find him if he wasn’t on duty, though. Dr. Tuan seemed to vanish out of thin air whenever he wasn’t on a shift and you had once spotted him practically racing to get home after he’d worked two shifts in a row. 

But he worked hard, so you supposed he deserved it. 

Jaebum: Neurosurgery

Dr. Im Jaebum is one of the most well-known doctors in the hospital. He’s won awards for his research in neurology and his picture is even put up in the lobby because he’s the most recommended neurosurgeon in the city. 

You don’t talk to Im Jaebum before a surgery. When he’s putting his scrubs on and preparing to go into the operation theater, even a tiny unwarranted giggle from an intern will cause him to go ballistic. He once grabbed a junior doctor by the collar after surgery because the man misidentified a surgical instrument and almost handed him the wrong one. Nobody messes with Im Jaebum’s surgery. 

Even though Dr. Im pretends to be extremely cold and professional, he lives for those successful surgeries when the families come to him later with tears in their eyes and thank him for saving the patient’s life. No matter how busy he is, Jaebum always takes out time to meet the patient’s family and explain exactly how the surgery is going to go/has gone. 

It reminds him why he’s in this profession and it reassures him that he’s doing some good in this world. 

Jaebum sometimes takes the junior doctors and interns out for drinks if they’ve worked hard and had a successful surgery. He seems a little gruff but he makes sure to give compliments just as often as he gives scoldings. 

You often assisted during Jaebum’s surgeries and you thought he was extremely famous for his steady hands and steady gaze. But you once saw him turn white when he saw a little infant boy lying on the surgery table. Jaebum’s hands trembled for a little bit and he had to step out of the room for a few seconds but he returned looking calm and composed. 

He is always a little bit softer with his female colleagues and it sometimes makes the male doctors in the Neurology department angry. But none of them have the guts to say anything to him about it. 

Jaebum is also on the hospital’s Board. He attends meetings religiously and makes sure that all the departments are getting enough funds. He has a soft spot for Dr. Choi Youngjae, so somehow the OB-GYN department ends up with the most budget every year.

Jackson: Physical Therapy

Dr. Jackson Wang specializes in physical therapy and chronic pain. 

He has a bunch of weird-looking machines and devices in his office including this enormous rubber ball. Nobody knows what all those devices are for. Even Jackson isn’t entirely sure. They’re rarely used because he mostly just recommends Pilates and yoga for common problems. 

Always greets his patients with an enormous smile and asks them a bunch of random questions about their lives and day before he starts talking about their pain or what they need treatment for. You were one of his regular patients because you suffered from chronic pain due to a spinal injury some years back and Jackson always remembers his patients. Every single one. 

Jackson gets a lot of old people complaining about body pains and he’s always extra sweet and smiley with them. You had once spotted an old lady who admitted to her friend that her pain wasn’t even that bad anymore, but she liked coming down to the hospital for treatment because of the ‘cute, sweet young doctor’. 

A lot of his patients are sports-persons. Jackson wanted to play sports professionally once and he’s a complete fanboy, so he makes sure to take all their autographs and frames them so he can hang them up in a small corner of his office. That collection of autographs is his most prized possession. 

Insists on his department being painted bright colors. It’s even more colorful than the pediatric wing. 

Lives for the days when he gets children as patients. It’s not very often and Jackson is often bothering Dr. Kim Yugyeom of the Pediatric department to refer more children to physical therapy. But the one time Yugyeom did refer a little boy who had been in an accident and had his legs partially paralyzed, Jackson almost cried. 

Gets a little bit hurt when people tell him he’s ‘not a real doctor’ but always forces a smile and tries not to get too angry about it. 

Once an extremely rude patient called him a ‘massage therapist’ and Jackson smiled before calmly reminding him that he knew exactly which part of the patient’s body to press to make him pass out while screaming in pain. 

The patient never came back for another appointment after that.

Jinyoung: Psychiatry

He’s the Departmental head of what most people call the “crazy” ward. 

If you use the words crazy, retarded or anything else inappropriate around Dr. Park Jinyoung, be prepared to be kicked out of the hospital. He once fired a nurse from his department for referring to a difficult patient as ‘bat-shit’. 

He likes to remind his staff that they never know when they might find themselves on the other side of the glass wall.

It’s a little bit scary because he has an almost psychotic glint in his eyes as he says it. 

Dr. Jinyoung is extremely kind and understanding with his patients, and they all love him. But he can’t stand seeing parents and family who are ashamed of being found in the psychiatry ward. Once screamed at a mother who admitted that she was embarrassed of her daughter’s mental illness and wanted to take her home from the hospital. 

His office is full of books on psychology. If he’s not dealing with a patient then he can be found reading in his office. 

Has a slightly perverse interest in criminal psychology which also scares his staff a little bit sometimes. Jinyoung gets excited whenever he’s called in to evaluate the mental condition of a criminal, or a serial killer or something of the sort but you notice that he always looks miserable and exhausted and sort of... sad, when he returns from the evaluation. 

He once admitted to you quietly that he doesn’t have a lot of faith left in humanity. 

Keeps sending Dr. Kim Yugyeom reminders to come in for a psychiatric evaluation and once half-seriously diagnosed him with a mental age of 4 and a half. Dr. Yugyeom knows better than to come anywhere near the psychiatry ward.  

Youngjae: Obstetrics/Gynecology

There are two beautiful sounds that one hears in the OB/GYN department. 

The first is the sound of a newborn baby crying, and the second is the sound of Dr. Choi Youngjae’s laughter. Often, the two sounds can be heard simultaneously and then it’s like music to the ears. 

Dr. Choi isn’t entirely sure how or why he ended up becoming an obstetrician, but he helped deliver a neighbor’s fourth child when he was still in medical school and the woman had told him that out of all the deliveries she’d had, he was the best doctor. Also, nothing made Youngjae happier than seeing new life come into this world. 

He can sometimes be seen sneaking into the neo-natal unit after his shift is over and cooing at the adorable babies in their tiny little beds. You had caught him doing that once and he had blushed and tried to look professional as he walked away, but he admitted to you later that it made him feel less stressed to just look at the adorable babies. 

He mainly specializes in pregnancy and childbirth but he sometimes has to deal with the ordinary gynecology department if no other doctors are available. 

Once had to explain to a 13-year old girl what a period was and he got so flustered and embarrassed that he decided to stay away from ordinary gynecology and stick to the obstetrics departments where he could deal with pregnant women who thought he was adorable. 

You noticed that he became extremely sad and withdrawn on the days when single mothers admitted to him that they wanted an abortion. Youngjae rarely tried to talk them out of it unless it was dangerous to their health but he told you that it made him sad. He never performs abortion procedures himself. 

You once overheard a pregnant woman telling you that she had seen Youngjae’s smiling face after she’d had a c-section and since she hadn’t recovered from the anesthesia, actually thought that she was looking at a real angel.

Bambam: Ophthalmology

Specializes in illnesses and diseases relating to the eye and vision. 

Tells every single female patient without exception that she has beautiful eyes in order to see whether she blushes. Sometimes even says it to the men just because. 

“On a scale of one to ten, how handsome am I? Seven? Oh dear, you do need some serious treatment. Don’t worry, you’ll be able to see my devastating good looks with perfect clarity once I’m done with you.”

He’s designed his own version of the eye chart that he keeps in his office. They seem like ordinary alphabets but they actually spell out ‘Bambam is a prince’ if you read them all together. Once a Board member came by his department for inspection and forced him to take it down and replace it with the standard chart.

His department doesn’t get a lot of funds even though Bambam brings in huge money by performing lasik and other laser eye refractive surgeries. They’re cosmetic surgeries so they are extremely pricey. He likes knowing that he brings in some of the biggest money to the hospital. 

Dr. Bambam can often be found pestering Dr. Im Jaebum in the cafeteria to help him get more funds for his department so that he can buy the latest technology. 

Gets a lot of old people as patients, who have cataract issues and the like. Most people have to wear dark glasses after their eye surgery and Bambam only gives out really stylish ones with leopard-print designs on the frame. If you want ordinary ones they you have to spend extra money and go buy them from a pharmacy. 

Is extremely chill with his colleagues and buys them all drinks when they don’t have any surgeries scheduled the next day. Once turned up to work completely hungover and wearing dark glasses so he was mistaken for a patient. 

Yugyeom: Pediatrics

Dr. Kim Yugyeom is one of the best pediatricians in the city and delivers excellent results, but he can somehow never get the kids to like him. Dr. Jinyoung has a psychological theory that children have a tendency to identify Yugyeom as one of their own, which is why they don’t submit to his authority. 

Dr. Jinyoung has since been banned from the pediatric ward. 

People think the stuffed bear collection he keeps in his office is for the little kids to play with, but he secretly actually really likes collecting the stuffed bears and had to control his anger when a little boy ripped one of them apart once. He smiled and pretended to be fine but then told the nurse at reception to transfer the kid to a different doctor for his next appointment. 

Nobody messes with Yugyeom’s bears. 

He’s extremely smiley and friendly with patients and their parents. Dr. Kim Yugyeom is particularly popular with the single mothers because he’s so handsome and he always greets them with big, welcoming smiles. Some of them like to think he’s flirting with them but he just behaves like that with everyone. He tries to be polite about not giving out his personal number after one particularly lonely single mother once tried to sext him on the pretense of asking about her child’s health. 

Yugyeom once had to reprimand a nurse for handling a child too roughly, but he couldn’t do it. He ended up calling in Dr, Im Jaebum to help him and the nurse somehow got fired. He still feels bad about it.