Jennifer Lee: “As much as we enjoyed the way the world would embrace our characters… we realised that we wouldn’t do justice to them if we didn’t just go back to the characters. So we always make ourselves push everything aside and say, what would Anna do? What would Elsa do? …They don’t make the same choices as some people would want them to make… I feel like those characters, to me they’re real, to me they speak, and they tell us where they want to go. And that’s going to be our true north on everything: to let them tell us where they need to go.”