#foundertools

Behind every click of “Place Order” is a promise. A promise that the item will arrive on time, that payment will be secure, that returns won’t turn into endless frustration. Customers don’t think about systems, flows, or dashboards—they think about whether they can rely on your brand. That trust is fragile. And that’s why businesses in 2025 can’t survive on outdated, fragmented tools.

Salesforce Order Management System (OMS) isn’t just software. It’s the nervous system that keeps the entire shopping experience alive and responsive. From the first moment a customer checks out, OMS tracks every heartbeat of the process: authorization, fulfillment, shipment, delivery, even refunds or exchanges.

What makes Salesforce OMS different?

It’s built for the full lifecycle: order capture, payment verification, inventory allocation, fulfillment, and service.

It’s API-first and flexible, meaning it plays well with your existing ecosystem—Commerce Cloud, Service Cloud, ERP, WMS, payment gateways, and more.

It’s scalable: whether you’re a D2C startup handling subscription orders, a B2B enterprise managing complex approvals, or a global B2C retailer chasing same-day delivery.

It’s customer-centered: real-time visibility ensures fewer errors, faster updates, and happier customers.

Even pricing is modern. Instead of a flat fee, Salesforce OMS scales with your Gross Merchandise Value (GMV). That means small brands can start affordably, while enterprises unlock massive value with automation, fewer errors, and lower IT overhead.

Why does this matter? Because the future of commerce isn’t just about selling—it’s about creating seamless trust loops. When your system handles orders with precision, customers return. They recommend you. They stay loyal.

And when your teams have visibility—inventory heat maps, dashboards for fulfillment, metrics like refund cycle time and on-time delivery rates—they don’t just react. They improve, iterate, and scale.

✨ We unpacked everything:

Features & benefits

Architecture & lifecycle

Integrations with ERP, WMS, and 3PL

Security, compliance, scalability

Even GMV-based pricing tiers with real examples

📌 Full thoughts are live in the blog .

Jason Freedman [42Floors, FlightCaster, Y Combinator] absolutely NAILS IT with this blog post about how investors aren't listening to you unless someone they trust makes the introduction.

Cold Pitch = Dead Pitch.

"Investors don’t want to meet you.  They wanted to be introduced to you."

...It’s a huge difference.  Another top tier VC once told me that out of the thousands of business pitches he receives in his office every year, his firm has never funded one that came in completely cold.  In other words, the only way to get their investment was through an introduction...

-@jasonfreedman

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Getting introductions is the most time-effective way to engage the most important people you need. It could be investors, talent you need to hire, people with industry expertise, or potential customers.

What if you needed to ask Entrepreneurs (lots of them) what they thought about yout founder-focused product? What if you needed to ask a bunch of CMOs about how they make tech investments to validate purchasing decisions? ronjdub shares how he turns his network connections into really smart outreach. FAST.

What if you're recruiting like this guy and want your network to make targeted suggestions easily?

I could use help with my ** list http://t.co/EnQaUr7R3G via @getSimplist

— sonny caberwal (@caberwal) May 21, 2014

It might be time for you to get your network working.

You're a founder. You're a visionary. You're bold, You've started something...like maybe even Costa Rica (really Google, that's the example you're going with?)

So stop reading this and go find the people your business needs.

Ok. Still reading? Fine, how about this:

In his awesome 2013 Forbes piece on Fundraising, entrepreneurship expert Eric Wagner gave 12 amazing tips on raising capital for your startup. Fully FIVE of the tips are about finding the right people. Team, advisors, experience, investors. #'s 3,4,5,9 and 11 make a good case for you to stop reading and start FINDING the people you need.